1.The Consumer may, at their express option, submit the resolution of disputes to the assessment of a consumer conflict arbitration center. For this purpose, the use of:

Centro de Informação de Consumo e Arbitragem do Porto (CICAP) (Porto Consumer Information and Arbitration Center)
Rua Damião de Góis, n.º 31, Loja 6
4050-225 Porto

+351 225 508 349

www.cicap.pt